Shipping Policy
Introduction
This Shipping Policy outlines the delivery process for orders placed on Foodart.cafe, a website selling a variety of packed food items. We aim to deliver your orders quickly and efficiently, ensuring your desired food items reach to you in good condition.
Order Processing
Once you place an order on our website and your payment is confirmed, we will begin processing your order. This includes packing, and preparing your items for shipment.
Shipping Methods and Costs
We offer a variety of shipping methods to cater to your needs and budget. The available options and associated costs will be displayed during checkout and may vary depending on your order value, location, and chosen delivery speed. Some common methods include:
- Standard Shipping: This is the most economical option with a delivery timeframe of [standard delivery timeframe in days] business days.
- Expedited Shipping: For faster delivery, you can choose expedited shipping with a timeframe of [expedited delivery timeframe in days] business days at an additional cost.
Delivery Areas
We currently deliver to all major cities and towns across India and abroad. To ensure accurate delivery time estimates, please enter your complete address during checkout, including your PIN code. In case your area is not serviceable by our standard couriers, we will inform you during checkout and offer alternative arrangements if possible.
Delivery Timeframes
The estimated delivery timeframe for your order will be displayed during checkout and will depend on your chosen shipping method and location. Please note that these are estimated timeframes, and actual delivery times may vary depending on unforeseen circumstances.
Order Tracking
Once your order is shipped, you will receive a notification email with a tracking number. You can use this number to track the progress of your delivery on the courier partner's website.
Packaging
We understand the importance of proper packaging to ensure your food items arrive intact and undamaged. We use high-quality packaging materials specifically designed for packed food items to maintain its true nature and taste and prevent damage during transit.
International Shipping
Currently, we also offer international shipping on Foodart.cafe. However, we are constantly working to further expand our services throughout world, and we may offer international shipping even in remote areas in the future.
Undelivered Packages
If your package is undelivered after a reasonable attempt by the courier company, we will contact you to arrange for redelivery or a possible refund.
Damages During Transit
In the unlikely event that your order arrives damaged, please contact our customer support team immediately. We will require photos of the damaged packaging and items for verification purposes. We will then arrange for a replacement or a full refund, depending on the case/ your preference.
Contact Us
We are committed to providing you with a smooth and transparent shipping experience. We appreciate your understanding and look forward to delivering your favourite packed food items to your doorstep!