Privacy Policy

Introduction

Foodart.cafe ("we," "us," or "our") respects the privacy of our users ("you" or "your") and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (the "Website") and use our services (the "Services").



Information We Collect

We collect several types of information when you use the Website and Services:

Personal Information: This includes information that can be used to identify you directly, such as your name, email address, phone number, delivery address, and billing information. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact customer support.
Non-Personal Information: This includes information that cannot be used to identify you directly, such as your device type, operating system, browser type, IP address, browsing history, and search queries. We collect this information automatically when you use the Website and Services.


How We Use Your Information

We use the information we collect for the following purposes:

To process your orders and deliver your packed food items.
To create and manage your account.
To send you order confirmations, shipping notifications, and other transactional emails.
To respond to your inquiries and provide customer support.
To personalize your experience on the Website by recommending products and displaying content relevant to your interests.
To improve the Website and Services by analysing user behaviour.
To send you marketing and promotional communications (with your consent).
To comply with legal and regulatory requirements.


Disclosure of Your Information

We may disclose your information to third-party service providers who help us operate the Website and Services, such as payment processors, shipping companies, email marketing platforms, and data analytics providers. These third parties are only authorized to use your information for the specific purpose for which it is disclosed.

We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process, or to protect the rights or safety of us, our users, or the public.



Your Choices

You have choices regarding your information:

Email Marketing: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link at the bottom of any marketing/offers email we send you.


Data Retention

We will retain your information for as long as it is necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.



Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.



Children's Privacy

The Website and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to delete the information from our servers.



Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Website. We encourage you to review this Privacy Policy periodically for any updates.



Contact Us

If you have any questions 1 about this Privacy Policy, please contact us.